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Microsoft Teams Gets 5 New Features to Support Frontline Workers

Microsoft Groups is including 5 new options that concentrate on lowering stress for frontline staff. These new options are Walkie Talkie app, managing digital appointments, Microsoft Viva, Reflexis Shifts Connector, and audio notification for misplaced gadget. Microsoft has partnered with Zebra cell gadgets for the Walkie Talkie app in Microsoft Groups however it is going to even be accessible for different smartphones. Microsoft Viva studying app is claimed to make it “straightforward for an organization’s whole workforce to remain updated on required and really helpful coaching.”

By a weblog submit, Microsoft introduced that it’s providing 5 new options with Microsoft Groups to assist cut back the stress for frontline staff. The American tech big’s current Work Development Index discovered that 88 % of frontline staff have been “enthusiastic about job alternatives that expertise creates.”

First of the 5 new applied sciences is the Walkie Talkie app. The brand new app can be accessible on a variety of cell gadgets from Zebra. The push-to-talk (PTT) button on Zebra cell gadgets utilises Microsoft Groups’ digital Walkie Talkie performance to supply clear, instantaneous, and safe communication to frontline staff. Nonetheless, the Walkie Talkie app will not be restricted to Zebra cell gadgets and can be accessible on Android and iOS gadgets.

Managing Digital Appoints is the second characteristic that Microsoft introduced. This characteristic will permit staff to “handle and request approvals of their enterprise with Energy Apps part framework (PCF) controls.” This characteristic will permit frontline staff to have a complete view of digital appointments in addition to real-time updates on wait occasions, queueing, missed appointments, and staffing delays.

The third new characteristic is an replace to Microsoft Viva app that permits staff to find, entry, share, and observe studying content material from Microsoft Groups. The Viva studying app has introduced new partnerships with EdCast and OpenSesame that may allow staff to get entry to intensive content material for them to upskill and prepare with related content material.

Reflexis Shift Connector – the fourth new characteristic for Microsoft Groups – integrates with Reflexis Workforce Scheduler (RWS) for making a “seamless, real-time sync for viewing, assigning, and managing shift requests.” In collaboration with Microsoft Groups, RWS is claimed to assist with employee autonomy, ship optimised scheduling, and supply frontline staff to entry their schedules.

Lastly, Microsoft Groups will now present a notification to find misplaced gadgets. The IT division will be capable of set off an audio notification that may assist frontline staff simply find the misplaced gadget. Moreover, with a single faucet on Android gadgets, frontline staff will be capable of signal out all appropriate apps to make the gadgets prepared for the subsequent employee.


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